Live Chat Support in Shared Website Hosting
As we acknowledge the fact that a great number of troubles are usually resolved when you talk to a live person, we provide a live chat service for all our prospective and existing clients. The chat is accessible every day and our customer support representatives will help you with a number of questions and situations. If you are not our client yet, you'll be able to learn more about our shared website hosting packages and the web hosting environment in general in order to be certain that your websites will function properly on our servers. If you already have an account and you have some questions or you encounter any kind of issues with some of our services, you can join us on the live chat and we will supply you with the needed details or assist you to troubleshoot the issue. You will have to open a trouble ticket for specific problems that need longer time or the expertise of a sysadmin, but for a lot of basic problems you can receive help right away.
Live Chat Support in Semi-dedicated Hosting
We have live chat support that is available to all of our future and active clients. In case you are searching for a new website hosting account, you can chat in real time to one of our agents and receive more information about our Linux semi-dedicated packages in order to pick the right plan for your websites. If you already have an account with us, we can support you timely with billing, general and first-level technicalissues. Although in some instances you may have to open a support ticket as there're things that can't be resolved through a live chat, we will help you with numerous basic tasks, for instance setting up an email account in an email client or redirecting one domain to another one. In this way, you'll enjoy prompt assistance and you will save a long time.