Extensive Online Documentation in Shared Website Hosting
If you have bought your very first shared website hosting plan through our company or have migrated your site over to us, you will become accustomed to our platform and our created-developed Hepsia hosting Control Panel in no time as we have compiled a comprehensive knowledge base where you can find all the info that you’ll ever need – both general info about the service as a whole and more concrete info about the different features that you can make use of and the challenges that you could come across. The articles are available in 2 locations. The whole article list is accessible via the Help section of the Control Panel. You can find relevant articles about the different features in every Control Panel section as well. You can acquaint yourself with how to do practically everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles offer exhaustive instructions, so you won’t ever get puzzled because of an unclear text. Certainly, if you face a more specific obstacle and you cannot find an adequate solution in our knowledge base, you can touch base with our help desk team members 24/7.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer a comprehensive article repository where you can find any info that you might require about our hosting services or about the Hepsia hosting Control Panel that we use. We have prepared it on the basis of the feedback that we’ve acquired from our clients over the years and, as a result, our articles deal with particular problems that you could experience and offer the best way to correct them, for example receiving an HTTP 500 error message or being unable to send email messages from your desktop computer although you have the right SMTP settings. The articles are available in every section of the Control Panel and you can access them at any given moment. They can help you improve your knowledge not only about our platform, but also about the hosting sphere as a whole, as they offer exhaustive guides and general info such as what file access permissions or cron jobs are.